Our Privacy Policy

We are committed to protecting your privacy and the security of information you provide to us. Seaflora Skincare Inc ("Seaflora") will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure. Other terms of Seaflora’s privacy policy are as follows:

Information Collection

When you engage in activities on our website or within our products, like ordering products, using web services, or requesting aesthetic or skincare advice, Seaflora may ask you to provide us with information.

By choosing to enter and submit the requested information when prompted, you are consenting to Seaflora’s collection, use, and disclosure of such information for the purposes of providing the services to you as outlined herein.

How We Use Your Information

Any information collected will be used only by Seaflora to improve our products, services and website, or to communicate with you in the form of newsletters and notices if you give us permission to do so. Seaflora uses information and/or e-mail addresses for internal purposes only and does not sell, lease or rent information to third parties.

Product Purchasing

Information we ask you to provide when purchasing our products or subscribing to our services will be only the information necessary to process your purchase or order. When fulfilling an order we will ask for your personal name and/or company name, e-mail address, address (for billing and shipping purposes), telephone number and credit card number, type and expiration date (if paying by credit card). We will use this information only for matters related to your order unless you request otherwise. Your credit card information will be maintained only for a period reasonably necessary to ensure payment has been received.

Seaflora Website or Seaflora Product User Surveys

The purpose of this information request will be optional and required only to engage in certain activities. Additional information we may ask you to provide when choosing to engage in other activities on our website or within our products may include name, mailing address, telephone number, facsimile numbers, e-mail address, and other demographic or skin type information that will enable us to better understand the requirements of our customers and to continue to provide high quality products and services.

Website and Web Services Activity

Seaflora may profile website activity and compile data in aggregate form in order to better understand user activities and the success of various ad campaigns and products. This information is important to us as it enables us to continue to provide products specific to our customers' unique needs and interests. Site visitor behaviour information is compiled in aggregate and does not represent individually identifiable information. Seaflora uses cookies in some of its web services with regards to the login process.

Security of Your Personal Information

Seaflora takes the protection of the personal information you provide very seriously. Personal information collected is stored in password-controlled servers with limited access. When passing information over the Internet through forms or other web services, information is protected through the use of encryption, specifically through the use of the Secure Socket Layer (SSL) protocol. However, perfect security on the Internet does not yet exist and we cannot warrant that our transfer of data is impenetrable or invulnerable to hackers. Internal data is shared through secured transmissions and maintained in secured databases.

Seaflora may hire certain outside contractors to perform services or functions on our behalf (such as customer support, packaging & shipping). We will only provide those companies the personal information they need to complete the desired service. They are not permitted to use customer information for any other purpose and are obligated to keep your customer information confidential.

Information submitted to Seaflora may be transferred across national boundaries to or from our staff in other countries. Seaflora will only disclose information if required to do so by law, legal process or if in good faith it is deemed necessary for the public interest.

Privacy Issues and Concerns & Altering or Correcting Information

At any time you may review, alter or remove any personal information, including the permitted uses of your personal information, by contacting Seaflora at:

Seaflora Skincare Inc
Customer Service
2105 Otter Point Road
Sooke, BC, V9Z 0L8
Canada

If you have any questions or concerns regarding our privacy policy or should you wish to withdraw your consent, contact us by e-mail at privacy@sea-flora.com

Phone: 250.642.5328
Toll free in North America 1.877.713.7464
Fax: 250.642.5318