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Privacy Policy

Last updated: November 12, 2024

This Privacy Policy describes how Seaflora Skincare Inc. (“Seaflora”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from seaflawlessskin.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

Information Collection and Use

What Personal Information We Collect

We collect personal information directly from you, about your usage of the Services, and from third parties. This information may include:

  • Contact details: Name, address, phone number, and email
  • Order information: Billing address, shipping address, payment details, and order history
  • Account information: Username, password, and security questions
  • Customer support information: Communications with our support team
  • Usage Data: Information about how you access and use our Site and account, including device information, browser information, network connection, IP address, and interaction with the Services
  • Information from third parties: Data from vendors, service providers, and business partners

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing products and services
  • Marketing and advertising
  • Security and fraud prevention
  • Communicating with you and improving our Services

Cookies and Tracking Technologies

We use Cookies and similar technologies to power and improve our Site and Services. For specific information about Cookies related to our Shopify-powered store, please refer to https://www.shopify.com/legal/cookies.

Disclosure of Personal Information

We may disclose your personal information to:

  • Vendors and service providers
  • Business and marketing partners
  • Affiliates within our corporate group
  • Legal authorities when required by law
  • Parties involved in business transactions such as mergers or acquisitions

Our Site may provide links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access or know about your personal information
  • Right to delete your personal information
  • Right to correct inaccurate personal information
  • Right of data portability
  • Right to restrict processing
  • Right to withdraw consent
  • Right to appeal our decisions regarding your requests

To exercise these rights, please contact us using the information provided in the “Contact” section.

International Users

We may transfer, store, and process your personal information outside your country of residence. When transferring data out of Europe, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Site and update the “Last updated” date accordingly.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: [email protected] Address: 2105 Otter Point Road, Sooke, BC, V9Z 0H3, Canada